Refunds and Cancellations Policy
Last updated: 26.09.2025
7 days refund policy
For most purchases made on our Website, you may request a refund within 7 days of the original purchase date.
Digital products (non-tangible goods)
If you experience any issues receiving or downloading a digital product, please contact us within 7 days. Provided the product has not been substantially consumed (e.g., full course completed) or downloaded in a way that makes return impractical, we will review your request in line with this policy.
How to request a refund or cancellation
Email us with your order details (order ID, purchase date, product name) and a brief description of the issue. Our team will verify eligibility and process the refund to your original payment method where applicable.
Contact
For any questions about our Refunds and Cancellations Policy, please contact us:
– By email: support@mynewlearn.com